Frequently Asked Questions
Where are you located?
We are based out of the Newburgh/Evansville, Indiana area — but the best part is, we come to you! All services are provided in the comfort of your home so you can focus on healing, rest, and your family without the stress of travel.
What if I need to cancel or reschedule?
Your appointment time is reserved just for you. Because late cancellations leave an unfillable gap in the therapist’s day, we require 24 hours’ notice for any changes or cancellations.
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Appointments canceled with less than 24 hours’ notice—or missed appointments—will be charged a cancellation fee to the card on file.
How much space do you need?
About 3’ x 6’ for our table. We’re very flexible and can make most spaces work.
What if my house is messy or my kids are loud?
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No worries—truly. Life is real, and we fully expect it to be happening. Kids may be loud, interruptions may occur, nursing sessions may be needed—and that’s all okay. We’ll adjust, educate, and continue treatment as best we can while honoring what (or who) needs your attention.
Do I need to provide any equipment?
Nope! We’ll use what you already have, provide any exercise bands we recommend, or share with you how to find any equipment you choose while working with us.
Don't want to be seen at home?
We have a few potential options for room rental around town.
When should I start treatment during pregnancy or postpartum?
Honestly—as soon as possible.
During pregnancy, early assessment allows us to:
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Establish a baseline
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Build strength and mobility
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Prepare your body for delivery and recovery
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Address aches and pains before they escalate
Postpartum, we ideally see you within the first week after delivery to:
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Monitor movement and vital signs as activity increases
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Educate on pain-free movement and long-term healing
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Check wounds/incisions
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Support your recovery as part of your healthcare team
Preventative care is our favorite kind of care.
What health insurances do you accept?​
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Nurturing Mama is a cash-pay, mobile physical therapy and massage therapy business. We are an out-of-network provider and do not contract with any insurance company. This allows you to have control in choosing your own health treatments without being limited by insurance.
If you have Medicare as your health insurance, we are currently unable to see you for physical therapy services that Medicare normally covers.
Why choose cash-pay physical therapy?
Cash-pay physical therapy provides more personalized care, cost transparency, direct access to care and often quicker recovery times by removing insurance restrictions.
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You receive one-on-one care for an hour with a highly qualified physical therapist (OB/pelvic floor PT, perinatal health specialist, pregnancy and postpartum corrective exercise specialist, certified lymphedema therapist, dry needling certified, certified athletic trainer, licensed massage therapist).
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Nurturing Mama provides upfront prices with no surprises, unlike insurance-based physical therapy.
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It is cost-effective due to personalized care and quicker recovery times.
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For example, private pay patients often complete one highly personalized session per week (in the convenience of their own home and no need for childcare), whereas insurance-based patients may be scheduled for 2-3 sessions per week due to shorter, less intensive visits with oftentimes overlapping of other patients (plus time off work/travel time/figuring out childcare 2-3 times/week). Fewer, longer sessions in private pay therapy can lead to faster recovery and fewer overall visits, ultimately saving money and time.
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Insurance most of the time has limitations on the number of physical therapy visits covered by the plan, whereas you and your therapist get to decide how many visits you need as you recover with cash-pay PT.
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It allows you quicker access to services and greater flexibility in your treatment with the ability to choose your own specialist provider.
• • By choosing cash-pay PT, you will have taken a huge step toward empowering yourself, because you will have made the commitment to invest in your health.
What is your travel fee?​
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Prices are set to service clients within a 20 mile radius from the I-69/Lloyd Expressway intersection. A travel fee will be added for clients beyond this limit, but we are still happy to provide you care! If you live between 21-40 miles from the Deaconess Gateway campus the fee is $50, and if you live between 41-60 miles away the fee is $100 per service.
What will my first treatment be like?​
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In the comfort of your own home, you will be one-on-one with a specialized physical/massage therapist. We will do a compassionate review of your medical history, have a conversation about your goals for physical/massage therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals. (For physical therapy only: if indicated and with your consent, a pelvic floor examination may also be completed.)
What is a Good Faith Estimate?​
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You have the right to receive a “Good Faith Estimate” explaining the cost of your medical care. Health care providers must give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
What is your service area?
We proudly serve:
Evansville, Newburgh, Boonville, Haubstadt, Mt. Vernon, Rockport, Santa Claus, Jasper, and Washington, plus surrounding areas.
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We currently serve locations within a 60-mile radius of Deaconess Gateway Hospital (in Newburgh, IN).
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Base pricing applies within 20 miles
21–40 miles: $50 travel fee per session
41–60 miles: $100 travel fee per session
How far in advance do I need to schedule?
We are typically booking 1–2 weeks out.
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Blocked milk duct? We will do our best to see you within 24 hours.
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Immediate postpartum care: Please share your approximate due date ahead of time, then contact us after delivery to get scheduled.
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Upcoming surgery & lymphatic drainage: Reach out as soon as you know your expected return-home date so we can schedule your full package in advance.
What do I need to have ready before you arrive?
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All sessions:
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Space for a treatment table (approximately 3’ x 6’). We can usually make it work almost anywhere!
Physical Therapy:
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Your therapist brings everything needed, but it’s helpful to know or have access to any weights, bands, or exercise balls you already own.
Massage Therapy:
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A lightweight chair is helpful if available.
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Let us know if you prefer a specific lotion or oil and we are happy to use yours.
Lymphatic Drainage:
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Please have one pillow available for head support.
How do I know which service is right for me?​
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Reach out! We’re happy to do a quick phone consult to help you decide or tailor a plan that best fits your needs and goals.
How many sessions will I need?​
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One of the benefits of being cash-based is that you get to decide.
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Physical Therapy: We’ll assess you during your first visit and discuss an ideal plan of care.
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Post-surgical lymphatic drainage:
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1 pre-op session (about 1 week before surgery)
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2x/week for 2 weeks post-op
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Then 1x/week for 4–6 weeks
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Maintenance lymphatic drainage: Ideally 1–2x per month
What are your certifications and training?​
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PT, DPT – Doctor of Physical Therapy
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CLT – Certified Lymphedema Therapist
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ATC – Certified Athletic Trainer
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LMT – Licensed Massage Therapist
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PHS-C – Perinatal Health Specialist
Additional certifications include dry needling and pregnancy & postpartum corrective exercise specialization.
Do I need a doctor's referral?​
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​No, in Indiana you have direct access to physical therapy for up to 42 days (consecutively) without a doctor's order. However, due to the nature of working with pregnant women and people with cancer, it is ideal to have an order/clearance by your doctor to receive services. Nurturing Mama may ask you to get this prior to starting in certain instances. Also, if you plan on seeking reimbursement from insurance (with a Superbill I can provide you), your insurance provider may require a physician’s referral.
Can insurance be billed for cash-pay physical therapy?​
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​Potentially. We provide a Superbill (with all the info you need) you can submit to your insurance for possible out‑of‑network reimbursement, depending on your plan.
How are payments made?​
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Your payment card (credit/debit or HSA/FSA) is collected upfront online when Nurturing Mama sends your intake and consent forms after booking your service via email or phone. In case you have to make a last minute cancel or no-show to your appointment you will be charged half of your appointment cost: this is to account for the time reserved for you in our schedule, preparation it takes to be ready to serve you, and any drive time needed to meet you.
How long are appointments?​
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Physical therapy: Initial Evaluations will last 60-75 minutes. This is the time that is reserved for you. Please complete your intake and consent forms online prior to your visit. Follow-up appointments are scheduled in 60 minute slots.
Massage therapy: 60 minutes or more
Education classes: 90 minutes for the pregnancy class and ~3 hours for the birth and early postpartum prep classes depending on group size
What can a PT consult address?​
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Nurturing Mama is specialized in obstetric, pelvic health, and cancer care. Although, we can see almost any orthopedic diagnosis as well. Just ask!
Examples of conditions treated and services provided:
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pregnancy-related pain: sciatic pain, pinched nerves, wrist/thumb pain, and pelvic girdle pain (low back pain, sacroiliac (SIJ) pain, pubic pain, groin pain, tailbone pain)
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labor and delivery/birth preparation
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bed rest/limited activity during pregnancy
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acute post-delivery @ 1, 2, 4 weeks with any mobility issues, wound check, vital sign check with activities, +more
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6-8 week post-delivery physical therapy check
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return to exercise/running guided progressions
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diastasis recti of abdominals
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scar pain/tightness (of any kind)
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clogged milk ducts
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pelvic floor issues: urinary/bowel incontinence, constipation, prolapse-symptoms, pelvic pain
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cancer-related issues: swelling/lymphedema, cording, reduced function, weakness, fatigue, chemo-induced neuropathy, balance problems, scar tissue restrictions
• • neck/shoulder/back/hip/knee/ankle/foot pain and dysfunctions