Frequently Asked Questions

What health insurances do you accept?

Nurturing Mama is a cash-based, concierge in-home physical therapy and massage therapy business. We are an out-of-network provider and do not contract with any insurance company. This allows you to have control in choosing your own health treatments without being limited by insurance.

If you have Medicare as your health insurance, we are currently unable to see you for physical therapy services that Medicare normally covers.

Why choose cash-based physical therapy?

Cash-based physical therapy provides more personalized care, cost transparency, direct access to care and often quicker recovery times by removing insurance restrictions.

You receive one-on-one care for an hour with a highly qualified physical therapist (OB/pelvic floor PT, perinatal health specialist, pregnancy and postpartum corrective exercise specialist, certified lymphedema therapist, dry needling certified, certified athletic trainer, licensed massage therapist).
Nurturing Mama provides upfront prices with no surprises, unlike insurance-based physical therapy.
It is cost-effective due to personalized care and quicker recovery times.
- For example, private pay patients often complete one highly personalized session per week (in the convenience of their own home and no need for childcare), whereas insurance-based patients may be scheduled for 2-3 sessions per week due to shorter, less intensive visits with oftentimes overlapping of other patients (plus time off work/travel time/figuring out childcare 2-3 times/week). Fewer, longer sessions in private pay therapy can lead to faster recovery and fewer overall visits, ultimately saving money and time.
Insurance most of the time has limitations on the number of physical therapy visits covered by the plan, whereas you and your therapist get to decide how many visits you need as you recover with cash-based PT.
It allows you quicker access to services and greater flexibility in your treatment with the ability to choose your own specialist provider.
By choosing cash-based PT, you will have taken a huge step toward empowering yourself, because you will have made the commitment to invest in your health.

Do I need a doctor’s referral?

No, in Indiana you have direct access to physical therapy for up to 42 days (consecutively) without a doctor's order. However, due to the nature of working with pregnant women and people with cancer, it is ideal to have an order/clearance by your doctor to receive services. Nurturing Mama may ask you to get this prior to starting in certain instances. Also, if you plan on seeking reimbursement from insurance (with a Superbill I can provide you), your insurance provider may require a physician’s referral.

What can a PT consult address?

Nurturing Mama is specialized in obstetric, pelvic health, and cancer care. Although, we can see almost any orthopedic diagnosis as well. Just ask!

Examples of conditions treated and services provided:

pregnancy-related pain: sciatic pain, pinched nerves, wrist/thumb pain, and pelvic girdle pain (low back pain, sacroiliac (SIJ) pain, pubic pain, groin pain, tailbone pain)
labor and delivery/birth preparation
bed rest/limited activity during pregnancy
acute post-delivery @ 1, 2, 4 weeks with any mobility issues, wound check, vital sign check with activities, +more
6-8 week post-delivery physical therapy check
return to exercise/running guided progressions
diastasis recti of abdominals
scar pain/tightness (of any kind)
clogged milk ducts
pelvic floor issues: urinary/bowel incontinence, constipation, prolapse-symptoms, pelvic pain
cancer-related issues: swelling/lymphedema, cording, reduced function, weakness, fatigue, chemo-induced neuropathy, balance problems, scar tissue restrictions
neck/shoulder/back/hip/knee/ankle/foot pain and dysfunctions

Can my insurance be billed for cash-based physical therapy?

We are able to provide you with a superbill (with all of the information required) following your appointment that you can submit for reimbursement to your commercial insurance.

How are payments made?

Your payment card (credit/debit or HSA/FSA) is collected upfront online when Nurturing Mama sends your intake and consent forms after booking your service via email or phone. In case you have to make a last minute cancel or no-show to your appointment you will be charged half of your appointment cost: this is to account for the time reserved for you in our schedule, preparation it takes to be ready to serve you, and any drive time needed to meet you.

What will my first treatment be like?

In the comfort of your own home, you will be one-on-one with a specialized physical/massage therapist. We will do a compassionate review of your medical history, have a conversation about your goals for physical/massage therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals. (For physical therapy only: if indicated and with your consent, a pelvic floor examination may also be completed.)

How long are appointments?

Physical therapy: Initial Evaluations will last 60-75 minutes. This is the time that is reserved for you. Please complete your intake and consent forms online prior to your visit. Follow-up appointments are scheduled in 60 minute slots.

Massage therapy: 60 minutes or more

Education classes: 90 minutes for the pregnancy class and ~3 hours for the birth and early postpartum prep classes depending on group size

Travel Fee

Prices are set to service clients within a 20 mile radius from the I-69/Lloyd Expressway intersection. A travel fee will be added for clients beyond this limit, but we are still happy to provide you care! If you live between 21-40 miles from the Deaconess Gateway campus the fee is $50, and if you live between 41-60 miles away the fee is $100 per service.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining the cost of your medical care. Health care providers must give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Privacy Policy

Text / SMS Marketing If you choose to opt-in to SMS communications from Nurturing Mama, LLC, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Nurturing Mama, LLC or our affiliated restaurants, as well information related to your orders and account. Consent to Receive Automated Messages You understand that consent to receive automated messages is not a condition of purchase or use of Nurturing Mama, LLC's services Messages may include but not limited to, order confirmations, updates, and special offers. Frequency of Messages Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates. Opt-Out and Support Options You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again. For assistance with the messaging service, text "HELP" or contact us via nurturingmamapt@gmail.com. Wireless Carrier Rates and Services Wireless message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. Confidentiality We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Beyond Menu. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.